At Wuru Shop, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, https://wuru.shop, or use our services. By accessing our website and providing your personal information, you agree to the practices described in this policy.
Please read this Privacy Policy carefully to understand how we handle your information. If you have any questions or concerns, feel free to contact us at contact@wuru.shop.
1. Information We Collect
To provide you with the best possible shopping experience, we collect various types of information when you visit our website, make a purchase, or interact with our services. The information we collect falls into two categories:
A. Personal Information
Personal information is data that can identify you directly or indirectly. We collect personal information when you:
- Register an account
- Make a purchase
- Subscribe to our newsletter
- Contact us for customer support
- Participate in promotions, surveys, or contests
The personal information we collect includes:
- Name (First and Last)
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information (credit card details, PayPal account, etc.)
- Order History (products purchased, dates, etc.)
B. Non-Personal Information
Non-personal information is data that cannot be used to identify you specifically. We collect non-personal information through the use of cookies, web analytics tools, and other tracking technologies. This information helps us improve our website and services.
Examples of non-personal information we collect include:
- Browser Type and Version
- IP Address
- Device Information (mobile, desktop, etc.)
- Referral URL (how you found our website)
- Pages Visited on our website
- Time Spent on specific pages
- Geographic Location (city, country, etc.)
2. How We Use Your Information
We use the information we collect to provide you with a better and more personalized shopping experience. Here’s how we use your information:
- To Process Orders: We use your personal information to process and fulfill your orders, including shipping and payment processing.
- To Improve Our Services: We may use your feedback and non-personal data to enhance our website’s performance, user experience, and overall service offerings.
- To Communicate with You: We may send you order confirmations, shipping updates, and promotional materials (if you’ve subscribed to our newsletter). You can opt out of marketing communications at any time.
- To Provide Customer Support: Your personal information helps us assist you more efficiently if you have questions or issues with an order, product, or service.
- To Prevent Fraud: We may use your data to detect and prevent fraudulent activities, ensuring the security of your transactions.
- To Personalize Your Experience: We may use your browsing behavior and preferences to offer recommendations and tailor content that suits your interests.
3. How We Share Your Information
We respect your privacy and will never sell, rent, or trade your personal information to third parties. However, there are some situations where we may share your information for business purposes:
A. Third-Party Service Providers
We may share your personal information with trusted third-party service providers to help us operate our business and deliver services to you. These providers may include:
- Payment Processors (e.g., credit card companies, PayPal)
- Shipping Carriers (e.g., USPS, FedEx, UPS)
- Email Marketing Services (e.g., Mailchimp, SendGrid)
- Web Analytics Providers (e.g., Google Analytics)
These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purposes.
B. Legal Compliance
We may disclose your personal information if required by law, regulation, or legal process, such as a subpoena or court order. This may include sharing information with law enforcement agencies or regulatory bodies when necessary to comply with legal obligations or protect our rights.
C. Business Transfers
In the event that we sell or transfer our business or assets (e.g., during a merger, acquisition, or bankruptcy), your personal information may be included in the transferred assets. We will notify you of such changes through our website or email.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:
- Encryption: We use Secure Socket Layer (SSL) encryption technology to protect sensitive information, such as credit card details, during transactions.
- Access Control: We limit access to your personal information to authorized employees and service providers only.
- Regular Audits: We perform regular security audits to identify and address any potential vulnerabilities in our system.
However, no security system is 100% secure, and we cannot guarantee the absolute protection of your data. We encourage you to take appropriate precautions to protect your personal information when using the internet.
5. Your Rights and Choices
As a user of our website, you have certain rights regarding your personal information:
A. Access and Correction
You have the right to access and update the personal information we hold about you. If you would like to review, correct, or delete your data, please contact us at contact@wuru.shop.
B. Opt-Out of Marketing Communications
If you no longer wish to receive promotional emails or newsletters from us, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
C. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. Once we no longer need your personal data, we will securely delete or anonymize it.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about how users interact with our site. Cookies are small text files that are stored on your device when you visit a website.
You can control cookie settings through your browser preferences. However, please note that disabling cookies may affect your experience on our website.
7. Third-Party Links
Our website may contain links to other websites, including social media platforms and third-party services. Please be aware that we are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before sharing any personal information.
8. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will post an updated version on our website and indicate the date of the revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don’t hesitate to reach out to us:
Email: contact@wuru.shop
We are happy to assist you with any inquiries you may have.